Sonos support software#
Today, that finally changes: All Sonos users who are currently running the S2 version of the company’s software will be able to stream hi-res music from Qobuz, with a valid subscription. Spence was also part of a Congressional panel late last week, along with companies like Tile and the maker of PopSockets, where the smaller companies publicly testified on some of the more aggressive tactics of big tech companies like Amazon and Google.For years, Sonos steadfastly refused to support hi-res music formats on its massively popular line of wireless speakers.
Earlier this month, The New York Times reported that Sonos is suing Google, one of its partners, in two federal courts, alleging that the software giant infringed on five of Sonos’ patents and that Google, in general, is squeezing smaller players like Sonos. Sonos has been in the news lately for reasons other than its retirement of some legacy products. The rep added that it’s highly likely the next generations of Sonos speakers will continue to be supported for several years-at a minimum of five years after the product is no longer sold.
And as the cycle has become slightly compressed, Sonos has also partnered with other technology companies (like Amazon and Google) who work within their own faster release cycles and have the ability to dictate when or how certain software features work, or potentially, stop working.Ī spokesperson for Sonos said that just because the company is increasing its delivery speed, that doesn’t change its design approach. Patrick Spence, who took over as Sonos CEO three years ago, has made it a mission to hasten the company’s product release cycle. But it’s hard to say whether Sonos can sustain that product longevity in the future.
Sonos support upgrade#
The company maintains that it designs and develops products that consumers should be able to use for many years-unlike, say, the smartphone industry, which has nudged consumers into one- to two-year upgrade cycles. Sonos, which has been making wireless audio products for 18 years, is considered a pioneer in the streaming audio industry. It’s also offering to recycle the old devices at no charge-though, by the company’s calculations, it’s more sustainable if customers take their old devices to their local e-cycling centers instead of shipping them to Sonos.
Sonos says it’s offering 30 percent off any new speaker that will serve as a replacement speaker for one of the legacy products. You have three options at that point: Keep running your entire Sonos network on the old software, replace the dud speaker or amp with a newer model, or isolate that obsolete speaker by setting it up on its own discrete Sonos network. As long as that weak link is sitting on your network, it will prevent all of your Sonos hardware from getting the newest software, gaining new features, and receiving bug fixes.
Sonos support update#
To update your entire system to the latest software, which you’ll inevitably want to do, that legacy speaker will not be able to accept the update. So if you have a first-gen Play:5, for example, you should still be able to use it in conjunction with a more modern set of Sonos One speakers or the Sonos Beam soundbar. The upside is that Sonos says its legacy speakers and amps should still work on the same network alongside more modern Sonos speakers. The CR200 remote and the original Zone Player lineup are some of the Sonos products that will stop accepting software updates.
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